Services After Sale



 Saran Company, in order to achieve its lofty goal which is customer-orientation, provides extended services to the large family of customers all around Iran. This company, at any time of the day, is ready to provide its dear customers with post sales services of air conditioning systems.

In this regard, the services of this company fall into two main groups:

 

• guarantee of air conditioning products for 12 months from installing or 18 months from delivery
• providing post sales services for air conditioning systems, by presenting novel designs in consulting, administrating, installing, commissioning and maintenance of the device, in accordance with the international standards and criteria
• taking advantage from the technical abilities and modern technical knowledge of the expertise and experienced specialists, along with improving the qualitative level of the services
• presenting post sales services for air conditioning systems with the best quality and responding to the customers’ demands in the shortest possible time
• improving the customer-orientation culture and increasing the customers’ satisfaction, by efficient and continuous support
• issuing warrantee and using serial number for controlling the parts and services
• Utilizing modern tools of information technology such as short message and figurative investigation, to expand the range of service quality all around the country.
• training the customers after launching the devices and providing them with certificate
• providing post sales parts and services for air conditioning devices
• guarantee the parts providing for 10 years
• providing all the spare parts needed for air conditioning systems, based on the international standards and from among the valid European brands such as Honeywell, Johnson, Control, Castel, Alco, DWM, Copeland, Dutchi, Tele Mechanique
• Speeding the provision of spare parts needed for air conditioning systems
• optimization of expenses by selecting the branch of spare parts provision
• making sure of the appropriate functioning of the parts, using the main ones
• the main agent for selling spare parts in South Pars region (Asalooye)
• providing all the accessories for ventilation systems, H.V.A.C Control System, electrical and control panels, providing fresh air intake, blast proof valve, internal air cleaner and anti-spark systems